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Phocuswright Europe 2018 is on a roll. On 15 – 17 May 2018 the global travel industry will once again… More
There are only six weeks until International Airlines Group (IAG) joins Lufthansa in charging a fee to… More
The award winners of the latest startup Battleground, held during Phocuswright Europe (16 - 18 May in… More
Here we are in 2017 and hotels continue to ratchet up the pressure on online intermediaries, from… More
Depending upon your point of view, " tours and activities" – that somewhat artificial travel… More
German Online Travel Overview Thirteenth Edition
Germany is Europe’s largest economy as well as its largest travel
market. Supported by strong economic… More
U.K. Online Travel Overview Thirteenth Edition
Despite political uncertainty, a weak British pound and ongoing
safety fears, the U.K. travel industry… More
Redefining the Travel Customer Experience
In travel, "customer centricity" is no longer a nice-to-have; it's a must-have. This paper – in… More
Emerging Markets in Travel: Localization Strategies in a Global Economy
This paper – in cooperation with Transperfect – examines localization in travel, based on newly… More
Is Chat Really Next in Consumer Travel Tech?
As of now, consumers are not overly eager to adopt chat-based services to help them with travel tasks.… More
A beautifully restored venue rich in European history!