Wednesday 14 June
All Day
Exhibitor Showcase, Networking Lounge, and Attendee Services Open Control Center & Exhibit Showcase, MR. 10+11, Level E
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.

Then, meet ... [read more]
8:30 – 15:00
Center Stage
All times shown are CEST (UTC +2).
Networking and Coffee Exhibit Showcase, MR. 10+11, Level E
8:30 – 9:00
Phocuswright Research: The State of Travel Startups
A presentation on the state of travel startups, analyzing how funding is holding up in 2023, highlighting regional and categorical trends, and ... [read more]
Mike Coletta, Manager, Research and Innovation, Phocuswright Inc.
9:00 – 9:15
Executive Interview: Connect the Dots
Mobile, marketing, money and merchandising: How plans to pull it all together.
Arjan Dijk, Senior Vice President & Chief Marketing Officer, Booking.comInterviewer Lorraine Sileo, Founder, Phocuswright Research and Senior Analyst, Phocuswright Inc.
9:15 – 9:35
Phocuswright Research: The Research Says…
Phocuswright brings the findings from its latest research on the European consumer to Center Stage in this presentation.
Madeline List, Senior Research Analyst, Phocuswright Inc.
9:35 – 9:50
Executive Panel: Dare to Compare
As the travel landscape keeps shifting, so do travelers' intentions. The art of turning leads into sales has become even more complex and ... [read more]
Panelists Phil Donathy, Vice President, Product Management, Flights, SkyscannerLisa Katsouraki, SVP Corporate Development, Etraveli GroupMatthias Tillmann, CFO, trivagoModerator Pete Comeau, Managing Director, Phocuswright Inc.
9:50 – 10:15
Executive Panel: How ChatGPT Can Shock Travel Retailing
Generative AI is set to revolutionize travel. Pioneers in the field tell us how the technology will change everything from the back of the house to ... [read more]
Panelists Matthias Keller, Chief Scientist & SVP Technology, KAYAKPablo Laucirica, Regional Sales Director, Western Europe, MicrosoftAmy Wei, Senior Director of Product Management, GroupModerator Mitra Sorrells, Editor in Chief, PhocusWire
10:15 – 10:40
Tech Talk: Hotelverse
Find out how hotels can bring web3 content – virtual, interactive, immersive, bookable experiences – to web2 platforms, making it accessible to ... [read more]
Alex Barros, Growth & Innovation Advisor, Hotelverse
10:40 – 10:50
Executive Panel: Making Flying Fun Again, or At Least Predictable
Labor and supply shortages have marred the airline experience amid recovery, but unfazed travelers keep flying. Learn how the new economics of ... [read more]
Panelists Tamur Goudarzi Pour, Chief Commercial Officer, Swiss International Air LinesRogier Van Enk, Senior Vice President, Customer Engagement, FinnairModerator Linda Fox, Senior Reporter, PhocusWire
10:50 – 11:15
Networking Break Exhibit Showcase, MR. 10+11, Level E
11:15 – 11:45
Executive Interview: Beyond the GDS - Tips from the Top
Staying ahead of traveller and technology trends has helped Amadeus drive growth. Its leader discusses innovation, market growth and navigating ... [read more]
Luis Maroto, President & CEO, Amadeus IT Group SAInterviewer Linda Fox, Senior Reporter, PhocusWire
11:45 – 12:05
Executive Interview: Packaging Paradox
The recent shift in traveler behavior has revived packaged holidays. It's time for a fresh start with a new mindset - and toolset.
Alan French, CEO, Thomas CookGines Martinez, Chief Executive Officer, Jumbo ToursInterviewer Cristina Polo, Market Specialist, EMEA, Phocuswright Inc.
12:05 – 12:25
Executive Panel: Big and Getting Bigger: What's Next for Short Term Rentals
Despite government pressure and post-Covid shifts, short term rentals continue to surge. Just how much has traveler behavior permanently changed ... [read more]
Panelists Sylvia Epaillard, Co-Chief Executive Officer, InterhomeHenrik Kjellberg, Group Chief Executive Officer, AwazeLeda Zanlungo, General Manager Iberia, SonderModerator Lorraine Sileo, Founder, Phocuswright Research and Senior Analyst, Phocuswright Inc.
12:25 – 12:50
Tech Talk: Worldline
The metaverse – just buzz or a bona fide innovation for travel companies? Global payment powerhouse Worldline believes the latter. Hear about the ... [read more]
Sascha Münger, Head Competence Center Crypto Related Products & Metaverse, Commercial Acquiring, Worldline
12:50 – 13:00
Keynote + Executive Panel: Crisis? What Crisis? Ramping up Sustainability in Tourism
Policy, sacrifice, and innovation can make a positive difference in tourism's global impact. But are travelers convinced when they make their ... [read more]
Bernadett Papp, Senior Researcher, European Tourism Futures InstitutePanelist Hazel McGuire, General Manager, UK & Ireland, Intrepid TravelModerator Madeline List, Senior Research Analyst, Phocuswright Inc.
13:00 – 13:35
Networking Lunch Sponsored by: Skyscanner Oxygen Restaurant
13:40 – 15:00
Post-Conference Activities
Experience Barcelona With Us Sponsored by: Turisme de Barcelona
Turisme de Barcelona is offering Phocuswright Europe attendees the chance to tour Barcelona on a complimentary 3-hour double decker bus. From ... [read more]
15:30 – 18:30

Note: All conference information (including program, speakers, etc.) is subject to change without notice.