Wednesday 15 May
All Day
8:30
-
18:30
Attendee Services Desk Open Beursfoyer, Ground Floor
Check in and pick up your all-access conference credentials.
8:30 – 18:30
Add
Networking Showcase Open Graanbeurszaal, Ground Floor
Check in and pick up your all-access conference credentials.
8:30 – 18:30
Add
Battleground
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
9:00
-
10:27
Welcome to Battleground
Get ready for fresh ideas! Battleground features some of travel's newest innovations.
9:10 – 9:15
Add
GuruWalk
The revolution of 'pay-what-you-want' walking tours - find out why travelers love this concept so much.
Presenter Juan Castillo, CEO, GuruWalk
9:15 – 9:24
Add
Cruisewatch
Cruisewatch is transforming the way people find and book cruises through 360-degree online cruise advice and predictive analytics.
Presenter Markus Stumpe, CEO and Co-Founder, Cruisewatch
9:24 – 9:33
Add
Efectio Sleep
Helping hotel guests improve sleep quality and bring loyalty program gamification to a new level. No more jet lag, only fun.
Presenter Arturs Bernovskis, CEO, Efectio Sleep
9:33 – 9:42
Add
Nannybag
Changing the way people travel.
Presenter Matthieu Ballester, CEO & Cofounder, Nannybag
9:42 – 9:51
Add
Klazz
Language travel is reinvented by applying algorithmic solutions to match students with freelance teachers abroad.
Presenter Oliver Flueckiger, CEO & Co-Founder, Klazz
9:51 – 10:00
Add
Travel Ledger Ltd.
Welcome to a new era of low-cost billing and payment in travel thanks to distributed ledger technology.
Presenter Roberto Da Re, Founder, Travel Ledger Ltd.
10:00 – 10:09
Add
Questo
A mobile app for city exploration games in which users solve clues for discovering new places and stories.
Presenter Alex Govoreanu, CEO and Co-Founder, Questo
10:09 – 10:18
Add
Setoo
Empowering e-businesses to turn insurance into products consumers love and providing a new insurance experience.
Presenter Noam Shapira, Co-CEO, Setoo
10:18 – 10:27
Add
Launch
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
10:27
-
11:30
Welcome to Launch
Established companies showcase new products and ideas changing the way we book, search, shop and buy travel.
10:27 – 10:35
Add
MediaAlpha
Exposing the muddy world of the dominant opaque travel comparison ad networks and introducing a new - completely transparent - way to buy and sell ... [read more]
Presenter Ingrid Miller, VP, GM Travel, MediaAlpha
10:35 – 10:44
Add
Radware - ShieldSquare
Protect the reputation and growth of your online business from malicious actors and threats through a simple cloud service.
Presenter Graham Moore, Security Solution Architect, Radware | ShieldSquare
10:44 – 10:53
Add
Exoticca
The curated marketplace for best value long-haul tour packages.
Presenter Pere Vallès, CEO, Exoticca
10:53 – 11:02
Add
Zizoo
This leading global boat holiday platform is changing the entire travel space with a first-ever GDS for boat holidays. #Boat holidays made easy for ... [read more]
Presenter Anna Banicevic, CEO, Zizoo
11:02 – 11:11
Add
Networking Break Graanbeurszaal, Ground Floor
11:11 – 11:30
Add
Breakouts
Breakout sessions take place on the first floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
11:30
-
12:55
Can AI Help Build Brand Loyalty? Presented by: Criteo 1.20 Veilingzaal, First Floor
Artificial Intelligence is reshaping the way we do business. This tsunami is also affecting the travel industry. Can AI help gain and retain your ... [read more]
11:30 – 12:05
Add
Strategies to Scale Your Business to Match Cruise Industry Growth Presented by: Travtech 1.1 Administratiezaal, First Floor
The cruise industry is expanding at a furious pace, launching new ships and introducing product innovations. Explore strategic and innovative steps ... [read more]
11:30 – 12:05
Add
Turning Your Customers’ Questions Into an Opportunity to Reduce Cost and Increase Revenue Presented by: OpenJaw 1.9 Berlage zaal, First Floor
Conversational interfaces such as Facebook Messenger, WhatsApp and WeChat are the new entry points to engage with your customers. Each has billions ... [read more]
11:30 – 12:05
Add
Generation Alpha: How the World's Youngest Generation is Already Influencing Travel Presented by: Expedia Group Media Solutions 1.9 Berlage zaal, First Floor
Generation Alpha, the emerging age group represented by those born after 2010, may be young, but they are informed, have ideas and opinions, and ... [read more]
12:20 – 12:55
Add
How Protected is Your Travel Site From Bot Attacks? Presented by: PerimeterX 1.20 Veilingzaal, First Floor
It’s a fact that bots are frequent visitors on your travel and hospitality website. Today, an average of 40% of the traffic on your website comes ... [read more]
12:20 – 12:55
Add
How Will PSD2 Impact the Airline and Travel Industries? Presented by: Worldpay 1.1 Administratiezaal, First Floor
PSD2 (payment services directive 2.0) is a legislative framework that will add a level of security for online payments. However, with this ... [read more]
12:20 – 12:55
Add
Lunch
12:55
-
14:00
Networking Lunch Sponsored by: Mystifly Grote Zaal, Ground Floor
12:55 – 14:00
Add
Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
14:00
-
17:45
Executive Interview: eDreams ODIGEO
The largest European-based OTA knows what it takes to compete against the big guys while maintaining local leadership. Hear from the CEO how ... [read more]
Dana Dunne, CEO, eDreams ODIGEOInterviewer Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.
14:15 – 14:35
Add
Executive Roundtable: Brexit - Dead Ahead
One of Europe's most influential online travel markets is leaving the European Union. How will the U.K. go it alone, and which markets and major ... [read more]
Panelists Jim Cathcart, Director of Policy and Regulation, UKHospitalityGloria Guevara Manzo, President & CEO, World Travel & Tourism CouncilCian Kennedy, Director of IT, eCommerce and Strategy, HolidayTaxis GroupMark Tanzer, Chief Executive, ABTAModerator Dirk Rogl, Research Analyst and Content Specialist, Europe, Phocuswright Inc.
14:35 – 15:10
Add
Executive Interview: Costa Crociere
How can an entrenched cruise brand like Costa Crociere keep digital transformation at the forefront? Its tech leader explains how risk taking and ... [read more]
Norbert Stiekema, Chief Strategy and Digital Officer, Costa Crociere S.p.A.Interviewer Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.
15:10 – 15:30
Add
Networking Break Graanbeurszaal, Ground Floor
15:30 – 16:00
Add
Executive Interview: Airbnb
Airbnb has redefined lodging - making home and apartment rentals simple and mainstream. Now it is redefining itself, expanding into new businesses ... [read more]
Jeroen Merchiers, Managing Director, EMEA, AirbnbInterviewer Kevin May, Editor in Chief, PhocusWire
16:00 – 16:20
Add
Executive Roundtable: Tech Heads
Digital transformation is a mantra for the modern travel brand. Leading these efforts are the tech heads - those critical figures throughout the ... [read more]
Panelists Dara Brady, Digital Director, Ryanair Ltd.Ian Di Tullio, SVP, Guest Services, AccorChristian Langer, VP, Digital Strategy, Lufthansa GroupDirk Tietz, Chief Digital & Transformation Officer, DER Touristik GroupModerator Peter O'Connor, Senior Market Analyst, Europe, Phocuswright Inc.
16:20 – 16:50
Add
Phocuswright Research & Executive Roundtable: Experience This!
Motivated by tech-savvy travelers and enabled by powerful platforms, tour and activity suppliers are getting online … and fast! Explore how the ... [read more]
Panelists Javier Arévalo, Managing Director, Beyond The Bed, HotelbedsRam Papatla, Vice President, Global Experiences, Booking.comAlessandro Petazzi, CEO, Musement – a TUI companyLax Poojary, Founder, Touring Bird (Area 120 - Google)Moderator Alice Jong, Research Manager, Phocuswright Inc.
16:50 – 17:25
Add
Spotlight Interview: HolidayPirates
Need inspiration? The CEO of a leading travel deals site in Europe sheds light on the company's role and aspirations in the travel landscape.
David Armstrong, CEO, HolidayPiratesInterviewer Alice Jong, Research Manager, Phocuswright Inc.
17:25 – 17:40
Add
Phocuswright Innovation Awards Ceremony
Find out the winners of Battleground and Launch!
17:40 – 17:45
Add
Happy Hour
17:45
-
19:15
Center Stage Reception Sponsored by: Travel Technology Europe Graanbeurszaal, Ground Floor
End the busy day by mingling with innovators, making new connections and recapping the day's sessions with other attendees.
17:45 – 19:15
Add

Note: All conference information (including program, speakers, etc.) is subject to change without notice.