Wednesday 9 September
Networking
All times shown are CET.
12:00
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13:00
Networking and Roundtables
Participate in intimate, off-record roundtable discussions based on your business interests, moderated by industry experts and Phocuswright ... [read more]
12:00 – 13:00
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Center Stage
All times shown are CET.
13:00
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14:40
Executive Roundtable: New Realities in Air Travel
Air travel has been shaken to its core, and new safety measures and guidelines have sparked only a partial recovery. What else must be done to ... [read more]
Panelists Sergio Colella, President, Europe, SITARafael Schvartzman, Regional Vice President, Europe, IATAModerator Dirk Rogl, Research Analyst and Content Specialist, Europe, Phocuswright Inc.
13:35 – 13:55
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Spotlight: Destinations of Choice - Who Decides?
Destinations are vying for travelers’ trust with hygiene certifications and safety protocols. What’s working – and where – to attract the first ... [read more]
Olivier Jager, Co-Founder & CEO, ForwardKeys
13:55 – 14:12
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Break
Take a break from Center Stage and network with your fellow attendees, Phocuswright analysts and speakers.
14:27 – 14:40
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Breakouts
All times shown are CET.
14:40
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15:23
Building Operational Resilience While Driving Innovation Through Exceptional Customer Experience Presented by: Unbabel
In 2020, companies have been forced to adapt at record speed, and those that are best equipped to transform their operations have been companies ... [read more]
Presenters
Oliver Carlsen, Regional CEO, Germany & Eastern Europe, Majorel
Edmund Ovington, VP of Global Alliances, Unbabel
14:40 – 15:10
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How the Travel Industry is Preparing for Recovery Presented by: Expedia Group Media Solutions
As the travel industry looks toward recovery, the best way to navigate the path forward is by working closely and collaboratively across the entire ... [read more]
Presenter
Andrew Van der Feltz, Senior Director, Business Development, Expedia Group Media Solutions
14:40 – 15:10
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Break
Take a break from Center Stage and network with your fellow attendees, Phocuswright analysts and speakers.
15:10 – 15:23
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Center Stage
All times shown are CET.
15:23
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17:30
Spotlight and Q&A: FESTIVE ROAD
The managing partner of Festive Road, a leading voice on gender in the workplace, speaks about social norms, lessons learned and the quest for ... [read more]
Caroline Strachan, Managing Partner, FESTIVE ROAD
15:23 – 15:40
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Executive Roundtable: The Hotel vs. Rental Debate
Travelers are aching to get away – but with stipulations. Who will they trust most when it comes to lodging? Will they seek a secluded cabin in the ... [read more]
Panelists Patrick Andrae, CEO & Co-Founder, HomeToGoRaj Kamal, CEO, OYO Vacation HomesHenrik Kjellberg, Group Chief Executive Officer, AwazeAlexander Limpert, Co-Founder, CEO, GuestReadyJulie White, VP Commercial, EMEA, Wyndham Hotels & ResortsJerome Wise, Vice President, Enterprise Clients, TravelClick, Inc.Moderator Lorraine Sileo, Senior Analyst and Founder, Phocuswright Research, Phocuswright Inc.
15:40 – 16:10
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Executive Roundtable: A New World for Tours
From day tours to lengthy adventures, tour providers have offered generations of travelers with unique and structured experiences. Will tour ... [read more]
Panelists Beat Blaser, Managing Partner & Co-Founder, Falkensteiner Ventures AGLuuc Elzinga, Founder & President, TiqetsMichael Frey, CEO, MTS GlobeJulian Weselek, Co-Founder and Co-CEO, TourlaneModerator Dirk Rogl, Research Analyst and Content Specialist, Europe, Phocuswright Inc.
16:27 – 16:47
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Virtual Happy Hour
Grab a cocktail and take a break from business (or not) with your newfound friends from across the industry.
17:02 – 17:30
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Note: All conference information (including program, speakers, etc.) is subject to change without notice.