2021 Program

Tuesday 29 June
Networking & Industry Roundtables
All times shown are CET.
14:00
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15:00
Networking and Roundtables
Participate in intimate, off-record roundtable discussions based on your business interests, moderated by industry experts and Phocuswright ... [read more]
14:00 – 15:00
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Breakout
All times shown are CET.
15:00
-
15:35
Preparing for Recovery: Insights Into Traveler Sentiment & Behavior - Presented by Expedia Group Media Solutions
More than a year after COVID-19 shutdowns and restrictions began impacting countries around the world, the travel industry is on the road to ... [read more]
Presenter Andrew Van der Feltz, Global Senior Director, Business Development, Expedia Group Media Solutions
15:00 – 15:35
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Center Stage
All times shown are CET.
15:35
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18:00
Prologue
It's a matter of when, not if the great travel rebound happens. Despite the fits and starts, there is palpable optimism in the industry as it looks ... [read more]
Pete Comeau, Managing Director, Phocuswright Inc.Charuta Fadnis, Senior Vice President, Research and Product Strategy, Phocuswright Inc.Kevin May, Editor in Chief, PhocusWire
15:35 – 15:50
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Myth or Reality: The Great Debate on What's Really Changed
Has the last year changed our values and norms, or are we headed right back to where we started from in 2019? Business travel won't survive, ... [read more]
Panelists Axel Hefer, Managing Director & Chief Executive Officer, trivagoAileen McCormack, Chief Commercial Officer, CarTrawlerModerator Charuta Fadnis, Senior Vice President, Research and Product Strategy, Phocuswright Inc.
15:50 – 16:10
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The Push for Direct: Will Hotels Take a Stand or Accept a Hand?
Is now the best time for hotels to push their direct booking strategies and loyalty programs with customers? Or will they need intermediaries more ... [read more]
Panelists Maud Bailly, CEO Southern Europe, AccorTim Davis, Founder and Managing Director, PACE DimensionsModerator Lorraine Sileo, Senior Analyst and Founder, Phocuswright Research, Phocuswright Inc.
16:10 – 16:30
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Business Travel Reinvented: Who Gets to Travel Now?
The return of business travel has been debated ad nauseum, but there is agreement on this: changes in corporate programs, mandates and approvals ... [read more]
Panelists Niklas Andréen, President & Chief Operating Officer, CWTChampa Magesh, President, Trainline Partner Solutions, TrainlineModerator Charuta Fadnis, Senior Vice President, Research and Product Strategy, Phocuswright Inc.
16:30 – 16:50
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Recovery and Responsibility: Can They Go Hand in Hand?
Will a greater emphasis on healing planet earth really impact travel destinations and decisions? And what is the role and responsibility of travel ... [read more]
Sally Davey, CEO, TravalystInterviewer Mark Blutstein, Senior Manager, Research, Phocuswright Inc.
16:50 – 17:05
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Travel Subscriptions and the Price of Loyalty: Will They Work?
Subscriptions are in the spotlight as travel companies explore new options or reinvent themselves for travelers and business partners. But how ... [read more]
Panelists Lennert De Jong, Chief Commercial Officer, citizenM HotelsKanika Soni, Chief Commercial Officer, TripadvisorModerator Lorraine Sileo, Senior Analyst and Founder, Phocuswright Research, Phocuswright Inc.
17:05 – 17:25
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To be Continued...
A recap and commentary on the highlights of the day's sessions.
Kevin May, Editor in Chief, PhocusWireMitra Sorrells, Senior Reporter, PhocusWire
17:25 – 17:35
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Happy Hour
Grab a cocktail and take a break from business (or not) with your newfound friends from across the industry.
17:35 – 18:00
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Note: All conference information (including program, speakers, etc.) is subject to change without notice.


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