2021 Program

Participate in intimate, off-record roundtable discussions based on your business interests, moderated by industry experts and Phocuswright analysts. Learn More

Discover the latest payment innovations in the travel industry with Worldpay from FIS. Tune in to hear about increasing revenues by pushing the boundaries of traditional payment models. Explore the opportunities of airport payment solutions that facilitate a touchless passenger experience and increase revenue opportunities.

Grab some water or a coffee - Center Stage is about to begin!

A peek at what's coming up on Center Stage as the plot thickens.

Why are women-founded travel companies so rare? Perhaps we have been looking in the wrong places, as Phocuswright features the stories of three successful startups spearheaded by their female founders.

It's been a tough year and a half for Europe's second largest airline. But as travelers prepare to take flight and restrictions are eased, how is it plotting its return and what turbulence is it planning for? EasyJet’s chief commercial officer, Sophie Dekkers talks about headwinds and tailwinds as travel makes its return.

Is it time for a marketing reset? Or will the roles played by Google, Facebook, OTAs and other partners resume as before? For travel companies seeking a comeback, there are safe bets and risky bets - who will be travel's next marketing superhero?

As millions of travelers plan their first holiday in over a year, destinations are eager for their attention - and their tourism spend. But rising COVID cases and low vaccination rates in some countries along with confusing entry requirements have caused concern. How do you keep your citizens safe while welcoming tourists at the same time? How and when to open is debated by a panel of top destination specialists.

Will there be a greater divide between traveler "haves" and "have nots"? Just as the new global traveler was crossing borders and exploring new cultures, travel stopped. Now, with vaccines mostly earmarked for affluent nations and economic burdens taking their toll, there is concern that too many may be left out of the recovery. How do we stop it in its tracks?

There’s no better time to stir the pot and shift priorities, and that’s exactly what the world’s leading travel platforms has in store. After surviving the worst of the pandemic, Expedia is ready for its very own sequel – a sharper focus on leisure and hospitality, especially short term rentals, and more services aimed at assisting partners and suppliers in the return to travel. Ariane Gorin, president of Expedia for Business, shares her vision for what comes next.

We're still in the early chapters of what promises to be an engrossing sequel. So, what do we take away from two days of insightful conversations and where do we go next?

Grab a cocktail and take a break from business (or not) with your newfound friends from across the industry.