2022 Program

We encourage you to stop by to pick up your conference credentials.

Private event - by acceptance only.
Each year, Phocuswright brings together the industry’s best and brightest travel leaders aged 35 and under to be part of this elite group. This private program during Phocuswright Europe is a launching pad for the next generation of travel luminaries to connect, debate and collaborate.

Meet the Phocuswright team and your fellow attendees!

This opening reception kicks off the event and gets everyone networking and buzzing about the coming days' sessions and speakers.

Check in and pick up your all-access conference credentials.

Join us for coffee, tea, and light fare.

Hotels have re-emerged from the pandemic just in time to face new challenges: labor shortages and world events threaten their comeback. Hear from the experts how hotels can pivot and rebrand to preserve the best of what they offer while starting anew.

Flexibility, full visibility, easy onboarding, seamless end-to-end functionality… the newest generation of TMCs promise to upend business travel. But the industry has heard it all before. So why is this time different - and how?

Retailer, digital innovator, sustainability champion? A leading European airline group shares its vision for the future and how it plans to maintain its competitive edge in the post-pandemic world.

They paved the way for online travel in Europe and beyond – but what do they think about the state of the industry today and where do they see it going? Industry luminaries and founders opine on stage and predict the future of travel.

Confidence is a crucial driver for booking travel. Post the onset of Covid, Insurance purchases via booking agents grew by more than 25%. Travel businesses who don't sell insurance are missing out, but luckily, Embedded Insurance solutions that allow any company to sell insurance are now more widely available.

In this session, learn all you need to know to get started with Embedded Insurance:

-The science of building consumer confidence with insurance
-Embedded insurance - the opportunity and challenges
-The impact of Embedded Insurance on travel businesses
-The roadmap to seamlessly offer insurance in your customer proposition

Join us before you embark on your Embedded Insurance journey to prepare for what's to come.

Merchants across the Travel vertical come to Nuvei and ask us to help them optimize their payments strategy. But optimization is a relatively broad term so what does it mean, in a merchant context? The most prominent challenges merchants in the travel sector are trying to solve for are:
- Faster liquidity
- Lower processing costs
- Increased conversion rates (more transactions leading to more revenue)
- Increased transaction security
So how can these pain points be addressed through innovative technology? How can these businesses effectively turn their payments department into a profit center? Join our interactive breakout session to discuss the future of payments in travel.

The travel industry has gone through transformation over the last few years, and it will need to adapt to the changes brought by an accelerated digitization of our lives. One most profound outcome from the integration of work and life is that it disrupted the well-planned consumer decision journey as we know it, and the rise of a new consumer persona. We call it: the Workday Consumer. Join us to learn more about the findings from Microsoft´s research study in collaboration with Forrester, and how Microsoft Advertising is contributing to the travel sector recovery with productive solutions for advertisers and brands around the globe.

Discover three key payment strategies to help travel companies keep up with the demands of today’s savvy traveler. Learn about the latest technologies and innovation shaping the future of travel payments. Sam Lindfield, Senior Strategy Manager for Airlines, Travel and Hospitality at Worldpay from FIS will detail how travel companies can optimize their payment experience, while driving revenue and increasing conversion rates.

Today’s traveler differs from that of 2019. The pandemic has changed how they travel and their expectations, but how do these expectations reflect in their behaviors? In this session, Google reveals new research on the leisure traveler, going beyond their expectations to uncover the key motivations that drive them to plan and book their trips.

Innovation isn't just for startups - startups, scaleups and established companies are breaking new ground and developing new technologies. Launch demonstrators use this spotlight to wow the audience and win the People's Choice Award!

Our SaaS solution connects hotels and travel providers, distributing availability and rates for groups, in real-time.

Company Profile: Group Reservation System

Family-friendly tech: room suitability guarantee, precise total family pricing, multi-room auto-splitting, connecting & adjacent rooms.

Company Profile: HalalBooking

It’s July is creating a new supply in the travel industry - matching traveling & local families for a joint experience.

Company Profile: It's July

Trava’s innovation is the digitalization of the post booking area for resellers such as OTAs, TMCs or any other flight seller. We create a touchless or almost no-agent service.

Company Profile: trava

Travel Ledger releases digital wallets to improve settlement times and settle in multiple currencies starting with the EURO.

Company Profile: Travel Ledger

Meet the global community platform shaking up the travel industry through a revolutionary solution to travel for pet lovers.

Company Profile: TrustedHousesitters

Securing a strong, sustainable future for travel requires investment, innovation and ingenuity. Some of Europe's smartest investors share their views on the state of startups, the climate for raising capital, and how to pick winners for travel’s next era.

Predicting travel trends has never been more difficult. Yet the need for information has never been more pronounced. ForwardKeys shares a peek into the future based on their data expertise.

Building new products while keeping everyone happy (travelers, investors, partners, employees) is not an easy task. Leaders from three top intermediaries discuss how they innovate in the middle of today's high pressure environment.

Travel sellers and platforms are focusing on making travel more sustainable but, this requires new tools, processes and practices. How can they influence and empower their customers to make the right choices? The experts weigh in.

After more than two years of honing the business, it's time to kick it into high gear. With a transformed competitive landscape, we can't wait to hear what this online travel giant is planning next.

Find out the winner of the Innovation Launch People's Choice Award!

Join us for drinks and enjoy networking with your fellow attendees!

Join us for coffee, tea, and light fare.

Ya, right? But you bet we will certainly give it a “fast forward” go as we take you through the accelerated changes in consumer adoption, product experimentation and innovation in one of the world’s most dynamic and can-do regions. From the scaling of established travel giants and how they have taken deeper roots during the pandemic, to the changes in consumer behaviour as they move on to e-commerce platforms and superapps and how that all affects the wider travel eco-system. We gather the players who’ve been on the ground in Asia the past two years and navigated the turbulence and uncertainty to emerge into the light of recovery.

Destinations are acutely aware of the need to deliver the sustainable, value and purpose driven tourism demanded by visitors. But balancing social and environmental goals with economic benefits is a challenge. So, what investments do they need to make in order to drive change and what is the new measure of success?

This self-proclaimed ‘Tech CEO Unicorn’ has many interesting stories to tell about personal pivots, the travel industry, and striking the right deal that brings both joy and value.

The old operator model has faded - today's travelers seek flexible, personalized, technology-enabled experiences. Digital savvy separates winners from losers. Are legacy players going to be left out in the cold? Who will take their place?

Bus, rail, and car do more than just connect elements of a trip, they are also smart, sustainable alternatives in and among themselves. So how do we convince travelers it's the way to go?

Self-Sovereign Identity (SSI) is here - but why is the travel industry so slow to adopt it? Experts explain the challenges and ways to solve them.

They were the star of the pandemic – but what’s the outlook for short-term rentals? Marketplaces scramble for inventory, investors seek the next unicorn and travelers want the conveniences of home. Has “lodging” changed forever? Some of the industry's smartest players share their point of view.

Refocused and renewed, Trip.com overcomes global headwinds to build its future as a leading international travel brand.

Limited Availability – Registration required
A personal and professional development opportunity designed to empower women and members of other underrepresented groups to celebrate their achievements in the workplace and beyond.

In this interactive session, you will participate in group discussions and exercises to develop the confidence and skills to promote yourself effectively.