Europe 2016: Unsettled Yet Undeterred

As technology innovations continue to emerge and recreate the landscape, fueled by a growing population of millennials impervious to uncertainty, a sense of opportunity abounds. But uncovering where these opportunities lie can be problematic. Learn more about the 2016 theme.

View the 2016 Program Below

Click to view specific tracks:
Tuesday: Pre-Conference
Wednesday: The Travel Innovation Summit Europe  |  Center Stage Day 1
Thursday: Workshops  |  Center Stage Day 2

 


2016 PROGRAM

Sessions take place in The Liffey B on Level 1 of The Convention Centre Dublin. Other locations are noted. All times shown are IST (GMT +1 hour).

TUESDAY, 10 MAY 2016

No conference sessions take place. All times shown are IST (GMT +1 hour).

12:00 – 20:00  ATTENDEE SERVICES DESK OPEN
(The Liffey Foyer, Level 1)
We encourage you to stop by The Convention Centre Dublin to pick up your conference credentials.

13:30 - 17:30  YOUNG LEADERS SUMMIT
(The Liffey, Meeting Room 5)
An interactive program exclusively for Young Leader Summit participants.

19:00 – 20:00  OPENING COCKTAIL RECEPTION
(Foyer, Level 5 )
Join us at The Convention Centre Dublin for drinks and canapés as we kick off Phocuswright Europe overlooking spectacular views of Dublin and the River Liffey.


WEDNESDAY, 11 MAY 2016

Sessions take place in The Liffey B on Level 1 of The Convention Centre Dublin. Other locations are noted. All times shown are IST (GMT +1 hour).

8:00– 18:40 ATTENDEE SERVICES DESK OPEN
(The Liffey Foyer, Level 1)
Register or check in, and collect your conference materials. Attendee Services is the go-to spot for all your needs.

8:00 – 18:40 EXHIBITOR SHOWCASE OPEN
(The Liffey A, Level 1)

8:00 – 8:55 BREAKFAST AND NETWORKING
(The Liffey A, Level 1)

THE TRAVEL INNOVATION SUMMIT EUROPE

8:55 – 9:10 THE TRAVEL INNOVATION SUMMIT EUROPE WELCOME
Tony D'Astolfo, Phocuswright Inc.

9:10 - 9:20 MYTRIPCAR @MYTRIPCAR
Discover the hidden costs and unpleasant 'surprises' of all car rental companies with the best car rental comparison broker.

9:20 - 9:30 NEZASA @NEZASATRAVEL
Explore the most sophisticated omnichannel distribution and booking platform for individual travel packages.

9:30 - 9:40 HUBTOBEE @HUBTOBEE
This SaaS platform connects colleagues through their trips, facilitating meeting opportunities.

9:40 - 9:50 OASIS COLLECTIONS @OASISCOLLECTION
'Home Meets Hotel' removes the risk of the home rental experience and enables travelers to enjoy global destinations in a new way.

9:50 - 10:00 TRAVEL APPEAL @TRAVELAPPEAL
This intelligent tool enables DMOs to collect and analyze data and deliver insights to increase the overall travel experience.

10:00 - 10:10 AIRHELP @THEAIRHELPER
Travelers get instant cash benefits for delays, missed connections and cancelled flights, plus 24/7 concierge service for rebooking and more.

10:10 - 10:40 NETWORKING BREAK
(The Liffey A, Level 1)

10:40 – 11:05 EXECUTIVE ROUNDTABLE - THE INVESTOR VIEW
Some of Europe's smartest investors share their take on the state of startups, the climate for raising capital, opportunities for innovation and disruption in travel, and what they look for when searching for that next great business.
Morgann Lesné, Partner, Financière Cambon
Sean Seton-Rogers, General Partner, PROfounders Capital
Bruno Tourme, Managing Director, Eurohold
Moderated by Gillian Huntoon, Project Manager, Phocuswright Inc.

11:05 - 11:15 HOTELCHAMP @HOTELCHAMP_COM
Intelligent conversion software to boost direct bookings. Easy to add smart triggers and advanced targeting methods to hotel websites.

11:15 - 11:25 KAPTIO @KAPTIOTRAVEL
Built on the salesforce.com platform, this system helps travel companies deliver a modern and personalized customer experience.

11:25 - 11:35 DISTRIBUSION TECHNOLOGIES @DISTRIBUSION
Learn how travel resellers benefit from this unique technology to sell intercity and shuttle bus products worldwide.

11:35 - 11:45 TRAVELERCAR @TRAVELERCAR
Traveler-to-traveler carsharing. Learn how your passengers can park for free and earn money while traveling!

11:45 - 11:55 GOLF VOYAGER
Presenting a disruptive technology that will bring connectivity and distribution to the world travel market.

11:55 - 12:05 UNRAVEL ANALYTICS
The QA tool for tagging. Detect broken user journeys & tagging. Reduce testing time. Increase ROAS. Fix errors fast.

12:05 - 13:30 LUNCH
(The Forum, Ground Level)

CENTER STAGE DAY 1

Sessions take place in The Liffey B on Level 1 of The Convention Centre Dublin. Other locations are noted. All times shown are IST (GMT +1 hour).

13:30 - 13:40 OPENING MONOLOGUE
Tony D'Astolfo, Managing Director, Phocuswright Inc.

13:40 - 14:10 KEYNOTE: EXPEDIA WORLDWIDE
Expedia has been on what feels like a constant buying spree. Is their "get bigger" strategy working?
Gary Morrison, Senior Vice President and Head of Retail, Expedia Worldwide
Talkbackers (Industry peers lead Q&A):
Alan Clarke, CEO, Homestay
Frank Reeves, Founder and CEO, Avvio Inc.


14:10 - 14:25 PHOCUSWRIGHT RESEARCH: INDEPENDENT HOTELS
Lorraine Sileo, Senior Vice President, Research, Phocuswright Inc.

14:25 - 14:50 EXECUTIVE INTERVIEW: CITIZENM HOTELS
The executive talks with a Phocuswright analyst about revolutionizing the hotel industry.
Michael Levie, Chief Operations Officer, citizenM Hotels
One-on-one interview with Lorraine Sileo, Senior Vice President, Research, Phocuswright Inc.

14:50 - 15:20 EXECUTIVE ROUNDTABLE: LIFE IN THE PUBLIC EYE
The European OTA landscape is extremely competitive and for some, the extra scrutiny associated with being a publicly traded company makes life that much more interesting. Hear about the opportunities and challenges from those in the public eye.
Fabio Cannavale, CEO, lastminute.com group
Stephan Ekbergh, Founder and CEO, Travelstart
Feargal Mooney, CEO, Hostelworld Group PLC

Moderated by Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Media Asia

15:20 - 15:45 EXECUTIVE INTERVIEW: RYANAIR
Ryanair continues to chart its own course with great success. Hear from the architect of many of their most innovative programs as he sits for a one-on-one interview.
Kenny Jacobs, CMO, Ryanair Ltd.
One-on-one interview with Tony D'Astolfo, Managing Director, Phocuswright Inc.

15:45 - 16:15 NETWORKING BREAK
(The Liffey A, Level 1)

16:15 - 16:30 PHOCUSWRIGHT RESEARCH: SPOTLIGHT ON RUSSIA
Krassi Simonski, Market Analyst, Eastern Europe, Phocuswright Inc.

16:30 - 17:00 EXECUTIVE ROUNDTABLE: GETTING AROUND ON THE GROUND
The choices are plenty and growing for those who don’t want to head to an airport to get around Europe. Are some of the players on the ground destined for a collision?
Ian Brown, CEO, Rentalcars.com
Rod Cuthbert, CEO, Rome2Rio
Will Phillipson, Co-Founder and President, SilverRail Technologies
Yann Raoul, CEO, KelBillet

Moderated by Peter O'Connor, Senior Market Analyst, Europe, Phocuswright Inc.

17:00 - 17:10 PHOCUSWRIGHT RESEARCH: IN-DESTINATION STUDY
Douglas Quinby, Vice President, Research, Phocuswright Inc.

17:10 - 17:35 EXECUTIVE ROUNDTABLE: WHAT THEY DO WHEN THEY GET THERE - IN-DESTINATION ACTIVITIES
Phocuswright research frames a lively discussion with those in the know when it comes to what travelers are doing in-destination. From how they get inspired to how they plan, book and share, this session will cast a spotlight on a growing and, yet, often invisible part of the travel industry.
Alessandro Petazzi, CEO, Musement
Johannes Reck, CEO, GetYourGuide Inc.
Barrie Seidenberg, President and CEO, Viator

Moderated by Douglas Quinby, Vice President, Research, Phocuswright Inc.

17:35 - 18:05 PHOCUSWRIGHT PRESENTS: THREE IN 30
This new session format features three short-form keynote presentations delivered back-to-back on a series of random, but thought provoking, topics.

17:35 - 17:45 #1: TRIBULATIONS OF A STARTUP
Charlie Osmond, Chief Tease, Triptease

17:45- 17:55 #2: VIRTUAL REALITY CHANGES EVERYTHING
Alex Gibson, Senior Lecturer, Dublin Institute of Technology

17:55 - 18:05 #3: SOCIAL'S NEXT FRONTIER
Neasa Costin, EMEA Travel Vertical Lead, Global Marketing Solutions, Facebook

18:05 - 18:35 KEYNOTE: GOOGLE
With the continued consumer shift to mobile, what will a seamless travel planning and booking process look like in the future? Google's VP shares more about the background behind Google's destination, flight and hotel search and how they're thinking about connecting discovery with planning and booking.
Oliver Heckmann, VP, Travel and Shopping, Google
Talkbackers (Industry peers lead Q&A):
Kevin May, Co-Founder and Senior Editor, Tnooz
Tahnee Perry, Vice President, Marketing, Northstar Travel Group


18:35 - 18:40 THE TRAVEL INNOVATION SUMMIT AWARDS
Tony D'Astolfo, Managing Director, Phocuswright Inc.

18:40 – 19:40 INNOVATION COCKTAIL RECEPTION
(The Liffey Foyer, Level 1)


THURSDAY, 12 MAY 2016

Sessions take place in The Liffey B on Level 1 of The Convention Centre Dublin. Other locations are noted. All times shown are IST (GMT +1 hour).

8:30 – 15:00  ATTENDEE SERVICES DESK OPEN
(The Liffey Foyer, Level 1)
Register or check in, and collect your conference materials. Attendee Services is the go-to spot for all your needs.

8:30 – 15:00 EXHIBITOR SHOWCASE OPEN
(The Liffey A, Level 1)

8:30 – 9:30 BREAKFAST AND NETWORKING
(The Liffey A, Level 1)

9:00  – 9:30  COFFEE AND Q&A
(The Liffey A, Level 1)
Meet with Phocuswright analysts to discuss the hot topics of the day.

WORKSHOPS

9:30 - 10:05  WORKSHOP: THE BRITISH TRAVELER'S PATH TO PURCHASE
Presented by: Expedia Media Solutions
In the planning and booking journey, travelers have a myriad of destinations and booking options available. While this path to purchase is non-linear, there are common patterns and trends that can provide marketers key insights and opportunities. A new research study commissioned by Expedia Media Solutions takes a deep look at how the interaction among influential touchpoints impacts the path to purchase for American, British and Canadian travelers. The study analyzes the 45-day period leading up to booking, including PC and mobile behaviors. The findings shed light on consumer usage of different travel sites and Internet categories – including OTAs, suppliers and travel information. Through this study, marketers will gain a deeper understanding of the varied geographical travel booking landscapes and identify targeted areas where they can influence consumer decisions prior to booking.
Wendy Olson Killion, Global Senior Director, Expedia Media Solutions

9:30 - 10:05  WORKSHOP: THE FUTURE OF TRAVEL PAYMENTS
Presented by: Worldpay
The way we purchase and pay for travel is changing. Find out how the ways we book, when we book, and what we book are driving payment innovation. In this session, discover how virtual reality, wearables, geo-location and personalization are enabling new travel purchasing behavior. Explore how your payment ecosystem can enable a seamless experience in this new world, and examine the omni-channel payment world with examples from across the travel sector.
Thomas Helldorff, VP of Airlines & Travel, Worldpay

10:05 – 10:20 NETWORKING BREAK
(The Liffey A, Level 1)

10:20 - 10:55  WORKSHOP: THE FINTECH REVOLUTION AND WHAT IT MEANS FOR TRAVEL
Presented by: Amadeus IT Group
A new buzzword is tripping off venture capitalists’ tongues and attracted US$22B in VC funding last year: “FinTech” (financial technology). It promises to “affect every aspect of your money: How you earn it, save it, invest it and spend it.” (Forbes). VCs are attracted to FinTech by what they see as inefficiencies and legacy technology in banking and payments infrastructure. Explore payments in the travel sector and how new technology could provide better solutions. How can we improve the consumer payment experience? How can travel companies reduce their cost of payments? How can we improve business-to-business payments in the travel industry?
Daniel Greaves,  Head of Marketing, Amadeus Travel Payments

10:20 - 10:55 WORKSHOP: LESSONS FROM ONE BILLION BOOKINGS - A DATA-DRIVEN GUIDE TO PEOPLE-CENTRIC MARKETING
Presented by: Criteo
Segmentation, personalization, contextualization - if you’re not innovating on relevance, you’re on the wrong path. The next ten years in travel marketing will be all about relevance,cross-device usage and all the data you can get your hands on to speak to clients in the moment. We’ve analyzed more than one billion online bookings and can help you prepare your flight plan. Let us show you how to leverage the mobile opportunity, boost your relevance index, and prepare for what’s next.
Daniele Beccari, Head of Travel Products, Criteo

10:55 – 11:25 NETWORKING BREAK
(The Liffey A, Level 1)

CENTER STAGE DAY 2

Sessions take place in The Liffey B on Level 1 of The Convention Centre Dublin. Other locations are noted. All times shown are IST (GMT +1 hour).  

11:25 - 11:40 PHOCUSWRIGHT RESEARCH: EUROPEAN CONSUMER TRAVEL TRENDS
Marcello Gasdia, Director, Consumer Research, Phocuswright Inc.

11:40 - 12:10 KEYNOTE: BOOKING.COM
As they enter their twentieth year, what's next for this online giant?
Peter Verhoeven, Managing Director, Europe, Middle East, Africa, Booking.com
Talkbackers (Industry peers lead Q&A):
Charuta Fadnis, Senior Director, Research & Intelligence, BCD Travel
Dori Stein, CEO, Fornova


12:10 - 12:15 PHOCUSWRIGHT RESEARCH: BUSINESS TRAVEL STUDY
Tony D'Astolfo, Managing Director, Phocuswright Inc.

12:15 - 12:45 EXECUTIVE ROUNDTABLE: BUSINESS AS USUAL? HELL NO!
This panel brings a cross section of business travel experts to the stage in a fast-paced session designed to cover everything from fragmented content and new distribution models, to technology innovations designed for a more informed and demanding business traveler.
Mark Avery, Head of Business Services, PricewaterhouseCoopers LLP
Dean Forbes, CEO, KDS
Vincent Lebunetel, Vice President, Corporate Innovation, Carlson Wagonlit Travel
Christophe Peymirat, Senior Vice President, EMEA, Egencia

Moderated by Tony D'Astolfo, Managing Director, Phocuswright Inc.

12:45 - 13:10 EXECUTIVE INTERVIEW: AIRBNB
Airbnb continues to forge the way as the sharing economy explodes. A discussion on its growing influence with its leader in the region.
Olivier Grémillon, Managing Director, EMEA, Airbnb
One-on-one interview with Douglas Quinby, Vice President, Research, Phocuswright Inc.

13:10 - 13:40 EXECUTIVE ROUNDTABLE: MO' META IS MO' BETTA'
This panel dives headfirst into the evolving landscape as metasearch continues to grow.
Hugo Burge, CEO, Momondo Group
David Gunnarsson, CEO, dohop Ltd.
Frank Skivington, Chief Commercial Officer, Skyscanner Ltd.
Johannes Thomas, Managing Director, Trivago
Jan Valentin, Managing Director, KAYAK Europe GmbH

Moderated by Lorraine Sileo, Senior Vice President, Research, Phocuswright Inc.

13:40 - 14:05 EXECUTIVE INTERVIEW: TRIPADVISOR
A conversation with the CEO and founder of one of travel's most influential – and disruptive – companies.
Stephen Kaufer, President and CEO, TripAdvisor
One-on-one interview with Douglas Quinby, Vice President, Research, Phocuswright Inc.

14:05 - 14:10 CLOSING
Tony D'Astolfo, Managing Director, Phocuswright Inc.

14:10 - 15:00 LATE LUNCH
(The Forum, Ground Level)

Note: All conference information (including program, speakers, etc.) is subject to change without notice.


"I have been impressed by the level and scope of topics raised during the Phocuswright conferences. Definitely the only place where the whole industry is gathered and it gives a huge opportunity to exchange, come out of the daily business. 

This is definitely a no brainer for us to attend the European conference."