Join Dan Cantorna as he shares how AI is poised to reshape the airport experience – moving beyond automation to enable more intelligent, context-aware journeys. This session explores the future of AI-powered travel companions and agentic workflows that anticipate needs, reduce friction, and unlock commercial value across airport ecosystems.
Hear how Collinson is exploring AI to:
-Forecast lounge busyness and service availability in real time
-Enable smarter discovery of airport experiences based on individual context
-Orchestrate content, access and offers through intelligent workflows
-Lay the foundation for AI agents that assist travellers before they even ask
We’ll also touch on how the platform is evolving to support these capabilities – integrating loyalty currencies, partner APIs and behavioural insights – to build toward a more seamless, scalable and personalised future of travel.
