Tuesday 14 May
All Day
11:00 AM
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6:30 PM
Attendee Services Desk Open Beursfoyer, Ground Floor
We encourage you to stop by to pick up your conference credentials.
11:00 AM – 6:30 PM
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Happy Hour
6:00 PM
-
7:30 PM
Opening Reception Sponsored by: IDA Ireland Graanbeurszaal, Ground Floor
Everyone looks forward to this Opening Reception to jump-start the Phocuswright Europe networking!
6:00 PM – 7:30 PM
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Wednesday 15 May
All Day
8:30 AM
-
6:30 PM
Attendee Services Desk Open Beursfoyer, Ground Floor
Check in and pick up your all-access conference credentials.
8:30 AM – 6:30 PM
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Battleground and Launch
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
9:00 AM
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11:30 AM
Battleground and Launch Sessions
Get ready for fresh ideas! Battleground and Launch feature some of travel's newest innovations.
9:00 AM – 11:12 AM
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Networking Break Graanbeurszaal, Ground Floor
11:12 AM – 11:30 AM
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Breakouts
Breakout sessions take place on the first floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
11:30 AM
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12:55 PM
Breakout Sessions
Attendees immerse themselves in an intimate, interactive environment to learn about hot topics impacting today's travel marketplace. Interested in ... [read more]
11:30 AM – 12:05 PM
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Breakout Sessions
Attendees immerse themselves in an intimate, interactive environment to learn about hot topics impacting today's travel marketplace. Interested in ... [read more]
12:20 PM – 12:55 PM
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Lunch
12:55 PM
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2:00 PM
Networking Lunch Grote Zaal, Ground Floor
12:55 PM – 2:00 PM
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Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
2:00 PM
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5:45 PM
Center Stage Opening
2:00 PM – 2:15 PM
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Executive Interview: eDreams ODIGEO
The largest European-based OTA knows what it takes to compete against the big guys while maintaining local leadership. Hear from the CEO how ... [read more]
Dana Dunne, CEO, eDreams ODIGEO
2:15 PM – 2:35 PM
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Executive Roundtable: Brexit - Dead Ahead
One of Europe's most influential online travel markets is leaving the European Union. How will the U.K. go it alone, and which markets and major ... [read more]
Panelists Jim Cathcart, Director of Policy and Regulation, UKHospitalityIan Coyle, CEO, HolidayTaxis GroupGloria Guevara Manzo, President & CEO, World Travel & Tourism CouncilChristina Russe, Deputy Secretary General, ECTAAMark Tanzer, Chief Executive, ABTA
2:35 PM – 3:10 PM
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Executive Interview: Costa Crociere
How can an entrenched cruise brand like Costa Crociere keep digital transformation at the forefront? Its tech leader explains how risk taking and ... [read more]
Norbert Stiekema, Chief Strategy and Digital Officer, Costa Crociere S.p.A.
3:10 PM – 3:30 PM
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Networking Break Graanbeurszaal, Ground Floor
3:30 PM – 4:00 PM
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Executive Interview: Airbnb
Airbnb has redefined lodging - making home and apartment rentals simple and mainstream. Now it is redefining itself, expanding into new businesses ... [read more]
Jeroen Merchiers, Managing Director, EMEA, Airbnb
4:00 PM – 4:20 PM
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Executive Roundtable: Tech Heads
Digital transformation is a mantra for the modern travel brand. Leading these efforts are the tech heads - those critical figures throughout the ... [read more]
Panelists Dara Brady, Digital Director, Ryanair Ltd.Christian Langer, VP, Digital Strategy, Lufthansa GroupDirk Tietz, Chief Digital & Transformation Officer, DER Touristik Group
4:20 PM – 4:50 PM
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Phocuswright Research & Executive Roundtable: Experience This!
Motivated by tech-savvy travelers and enabled by powerful platforms, tour and activity suppliers are getting online … and fast! Explore how the ... [read more]
Panelists Javier Arévalo, Managing Director, Beyond The Bed, HotelbedsRam Papatla, Vice President, Global Experiences, Booking.comAlessandro Petazzi, CEO, Musement – a TUI companyLax Poojary, Founder, Touring Bird (Area 120 - Google)Moderator Alice Jong, Research Manager, Phocuswright Inc.
4:50 PM – 5:25 PM
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Spotlight Interview: HolidayPirates
Need inspiration? The CEO of a leading travel deals site in Europe sheds light on the company's role and aspirations in the travel landscape.
David Armstrong, CEO, HolidayPirates
5:25 PM – 5:40 PM
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Phocuswright Innovation Awards Ceremony
Find out the winners of Battleground and Launch!
5:40 PM – 5:45 PM
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Happy Hour
5:45 PM
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7:15 PM
Center Stage Reception Graanbeurszaal, Ground Floor
End the busy day by mingling with innovators, making new connections and recapping the day's sessions with other attendees.
5:45 PM – 7:15 PM
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Thursday 16 May
All Day
8:30 AM
-
4:30 PM
Attendee Services Desk Open Beursfoyer, Ground Floor
8:30 AM – 4:30 PM
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WIT Europe
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
9:30 AM
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11:00 AM
WiT Europe: Eyes on the East
Phocuswright's sister brand, WiT (Web in Travel), shines a light on APAC's booming travel market. What have China's biggest brands figured out that ... [read more]
Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group AsiaPanelists Louise Daley, Deputy CEO, Asia Pacific, AccorHotelsMieke De Schepper, Executive Vice President, Online Travel Companies & Managing Director, Asia Pacific, AmadeusStephan Ekbergh, Founder & CEO, TravelstartAndrea Traversone, Partner, Amadeus Capital PartnersRoss Veitch, CEO & Co-Founder, Wego Pte Ltd.
9:30 AM – 11:00 AM
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Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
11:30 AM
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1:05 PM
Executive Interview: Founders Factory
The co-founder of one of Europe's most iconic brands, lastminute.com, is back to share his perspective on the state of travel, the pace of ... [read more]
Brent Hoberman, Co-Founder and Executive Chairman, firstminute capital, Founders Factory, Founders Forum
11:30 AM – 11:50 AM
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Executive Interview: Facebook
Facebook has taken the rise in mobile shopping and sharing to new heights. But even the world's largest social network must constantly innovate to ... [read more]
Nikhilesh Ponde, Head of Global Travel Strategy, Facebook Inc.Interviewer Peter O'Connor, Senior Market Analyst, Europe, Phocuswright Inc.
11:50 AM – 12:15 PM
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Executive Interview: Booking.com
As Europe's vacation rental and private accommodation market heats up, the big boys are elbowing into the space, and everyone from traditional ... [read more]
Olivier Gremillon, Vice President, Global Segments, Booking.com
12:15 PM – 12:40 PM
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Executive Roundtable: Direct and Connected: Is NDC Ready for Take-off?
IATA´s New Distribution Capabilities play a significant role, especially in Europe where direct connect and direct distribution strategies for ... [read more]
Panelists Filip Filipov, Vice President Product Management, SkyscannerDakota Smith, Chief Strategy Officer, Hopper Inc.
12:40 PM – 1:05 PM
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Lunch
1:05 PM
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2:05 PM
Networking Lunch
1:05 PM – 2:05 PM
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Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
2:05 PM
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4:30 PM
Phocuswright Research Presentation
Phocuswright unveils new insights on European traveler preferences, behaviors and key influences in destination choice.
Maggie Rauch, Senior Director, Research, Phocuswright Inc.
2:05 PM – 2:15 PM
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Tech Talks: Arise
By now we’re all familiar with blockchain, but perhaps not so much it’s practice in travel. Arise introduces us to how distributed ledger ... [read more]
Nadim El Manawy, CEO, Arise Travel
2:15 PM – 2:30 PM
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Executive Roundtable: At the Speed of Rail
National borders have isolated Europe's railway operations, but not for long. Market leaders from all facets of the industry explore the strategies ... [read more]
Panelists Clare Gilmartin, CEO, TrainlineAaron Gowell, Co-Founder and Chief Conductor, SilverRail TechnologiesNils Hartgen, Head of Digital Distribution, Deutsche Bahn AGJulien Nicolas, Deputy CEO, OUI.sncf
2:30 PM – 3:00 PM
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Tech Talk: SITA
Biometric technology is becoming an accepted part of the journey for travelers in more parts of the world. Hear from Sean Farrell on how this ... [read more]
Sean Farrell, Portfolio Director, Passenger Processing & Self Service, SITA
3:00 PM – 3:15 PM
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Keynote: Awaze
A new name and CEO have given Awaze (fka Wyndham Vacation Rentals Europe) a fresh start in the hyper competitive private accommodation space. How ... [read more]
Henrik Kjellberg, CEO, Awaze
3:15 PM – 3:45 PM
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Tech Talk: Google
How can machine learning, data and other modern technologies improve the travel experience? Hear how Google thinks about solving pain points and ... [read more]
Thijs Van As, Lead Product Manager, Google Flights, Google
3:45 PM – 4:05 PM
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Executive Interview: Expedia Group
As Expedia continues to prioritize its expansion internationally, what's the impact on the rest of the industry? And what does the shifting ... [read more]
Cyril Ranque, President, Lodging Partner Services, Expedia Group, Inc.
4:05 PM – 4:30 PM
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* Program and speaker information is subject to change without notice.