2022 Program

Monday 27 June
All Day
13:00
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17:30
Attendee Services Desk Open Beursfoyer, Ground Floor
We encourage you to stop by to pick up your conference credentials.
13:00 – 17:30
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Limited Access
All times shown are CET.
13:30
-
16:00
The Young Leaders Summit
Private event - by acceptance only. Each year, Phocuswright brings together the industry’s best and brightest travel leaders aged 35 and under to ... [read more]
13:30 – 16:00
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Networking & Happy Hour
16:00
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18:00
Meet and Greet Grote Zaal, Ground Floor
Meet the Phocuswright team and your fellow attendees!
16:00 – 16:30
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Opening Reception Grote Zaal, Ground Floor
This opening reception kicks off the event and gets everyone networking and buzzing about the coming days' sessions and speakers.
16:30 – 18:00
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Tuesday 28 June
All Day
8:30
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19:30
Attendee Services Desk Open Beursfoyer, Ground Floor
Check in and pick up your all-access conference credentials.
8:30 – 19:30
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Networking Showcase Open Grote Zaal, Ground Floor
8:30 – 19:30
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Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CET.
8:30
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11:10
Morning Welcome
Join us for coffee, tea, and light fare.
8:30 – 9:15
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Executive Roundtable: Hospitality's Fresh Start
Hotels have re-emerged from the pandemic just in time to face new challenges: labor shortages and world events threaten their comeback. Hear from ... [read more]
Panelists Brenda Collin, Executive Vice President, Europe, Preferred Hotels & ResortsGiovanna Manzi, CEO, BWH Hotel Group ItaliaFernando Vives, Chief Commercial Officer, NH Hotel GroupModerator Giancarlo Carniani, General Manager, ToFlorence Hotels and Market Analyst, Italy, Phocuswright Inc.
9:25 – 9:50
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Executive Roundtable: Breaking Barriers, not Promises
Flexibility, full visibility, easy onboarding, seamless end-to-end functionality… the newest generation of TMCs promise to upend business travel. ... [read more]
Panelists Ronan Bergez, Head of Worldwide SME Sales, EgenciaChevawn Blum, Senior Product Marketing Manager, TripActionsModerator Charuta Fadnis, Senior Vice President, Research and Product Strategy, Phocuswright Inc.
9:50 – 10:15
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Executive Interview: Emerging from the Storm
Retailer, digital innovator, sustainability champion? A leading European airline group shares its vision for the future and how it plans to ... [read more]
Tamur Goudarzi Pour, SVP, Channel Management, Lufthansa Group & CCO, Swiss International Air LinesInterviewer Linda Fox, Senior Europe Reporter, PhocusWire
10:15 – 10:35
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Executive Roundtable: Pundits and Predictions
They paved the way for online travel in Europe and beyond – but what do they think about the state of the industry today and where do they see it ... [read more]
Panelists Rod Cuthbert, Board Member, Veltra (Japan) and Founder, ViatorTimothy Hughes, VP Corporate Development, AgodaTimothy O'Neil-Dunne, Principal, T2Impact Ltd.Moderator Lorraine Sileo, Founder, Phocuswright Research and Senior Analyst, Phocuswright Inc.
10:35 – 11:00
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Coffee Break Sponsored by: CarTrawler Grote Zaal, Ground Floor
11:00 – 11:10
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Breakouts
Breakout sessions take place upstairs at the Beurs van Berlage. Other locations are noted. All times shown are CET.
11:10
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11:40
A Crash Course in Getting Embedded Insurance Right Presented by: Pattern Insurance 1.1 Administratiezaal, Upstairs
Confidence is a crucial driver for booking travel. Post the onset of Covid, Insurance purchases via booking agents grew by more than 25%. Travel ... [read more]
Presenter
Meitav Harpaz, CEO and Co-Founder, Pattern Insurance
11:10 – 11:40
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Optimizing Payments for the Travel Industry Presented by: Nuvei 1.20 Veilingzaal, Upstairs
Merchants across the Travel vertical come to Nuvei and ask us to help them optimize their payments strategy. But optimization is a relatively broad ... [read more]
Presenter
Jay Abbott, VP Travel & Mobility, Digital Payments, Nuvei
11:10 – 11:40
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The Rise of the Workday Consumer Presented by: Microsoft 1.9 Berlage zaal, Upstairs
The travel industry has gone through transformation over the last few years, and it will need to adapt to the changes brought by an accelerated ... [read more]
Presenter
Ben Irons, Commercial Director, Travel, Microsoft Advertising UK, Microsoft
11:10 – 11:40
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Breakouts
Breakout sessions take place upstairs at the Beurs van Berlage. Other locations are noted. All times shown are CET.
11:55
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12:25
Key Payment Strategies For Travel’s Recovery and Beyond Presented by: Worldpay from FIS 1.1 Administratiezaal, Upstairs
Discover three key payment strategies to help travel companies keep up with the demands of today’s savvy traveler. Learn about the latest ... [read more]
Presenter
Samuel Lindfield, Senior Strategy Manager, Airlines, Travel and Hospitality, Worldpay from FIS
11:55 – 12:25
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The Expectations of the Evolving Traveler Presented by: Google 1.9 Berlage zaal, Upstairs
Today’s traveler differs from that of 2019. The pandemic has changed how they travel and their expectations, but how do these expectations reflect ... [read more]
Presenters
Christie Travers-Smith, Head of Travel & Retail, EMEA Partnerships, Google
Tom Van Gessel, Travel Industry Lead, EMEA Partnerships, Google
11:55 – 12:25
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Lunch
12:25
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13:25
Networking Lunch Sponsored by: KAYAK Media Grote Zaal, Ground Floor
12:25 – 13:25
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Networking + Industry Roundtables
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CET.
13:15
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14:15
Industry Roundtables
Participate in intimate, off-record curated roundtable discussions based on your business interests, moderated by industry experts and Phocuswright ... [read more]
13:15 – 14:15
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Launch
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CET.
14:30
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16:00
Welcome to Innovation: Launch
Innovation isn't just for startups - startups, scaleups and established companies are breaking new ground and developing new technologies. Launch ... [read more]
Pete Comeau, Managing Director, Phocuswright Inc.
14:30 – 14:40
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Group Reservation System
Our SaaS solution connects hotels and travel providers, distributing availability and rates for groups, in real-time. Company Profile: Group ... [read more]
Presenter Paolo Medeghini, CEO, Group Reservation System
14:40 – 14:50
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HalalBooking
Family-friendly tech: room suitability guarantee, precise total family pricing, multi-room auto-splitting, connecting & adjacent rooms. Company ... [read more]
Presenter Elnur Seyidli, CEO, HalalBooking
14:50 – 15:00
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It's July
It’s July is creating a new supply in the travel industry - matching traveling & local families for a joint experience. Company Profile: It's July
Presenter Tamar Liberman, CEO, It's July
15:00 – 15:10
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Trava
Trava’s innovation is the digitalization of the post booking area for resellers such as OTAs, TMCs or any other flight seller. We create a ... [read more]
Presenter Maxim Sevastianov, Founder and CEO, Traveknowledgy
15:10 – 15:20
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Travel Ledger
Travel Ledger releases digital wallets to improve settlement times and settle in multiple currencies starting with the EURO. Company Profile: ... [read more]
Presenter Roberto Da Re, Founder, Travel Ledger Ltd.
15:20 – 15:30
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TrustedHousesitters
Meet the global community platform shaking up the travel industry through a revolutionary solution to travel for pet lovers. Company Profile: ... [read more]
Presenter Mathew Prior, CEO, TrustedHousesitters
15:30 – 15:40
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Networking Break Sponsored by: CarTrawler Grote Zaal, Ground Floor
15:40 – 16:00
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Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CET.
16:00
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18:00
Executive Roundtable: The Investor View
Securing a strong, sustainable future for travel requires investment, innovation and ingenuity. Some of Europe's smartest investors share their ... [read more]
Panelists Suzanna Chiu, Head of Amadeus Ventures, Amadeus IT Group S.A.Christian Saller, General Partner, HV CapitalChristoph Schuh, Partner, LakestarModerator Charuta Fadnis, Senior Vice President, Research and Product Strategy, Phocuswright Inc.
16:00 – 16:25
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Trend Talk: Beyond the Hunch
Predicting travel trends has never been more difficult. Yet the need for information has never been more pronounced. ForwardKeys shares a peek into ... [read more]
Olivier Ponti, Vice President, Insights, ForwardKeys
16:25 – 16:40
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Executive Roundtable: Mastering the Middle
Building new products while keeping everyone happy (travelers, investors, partners, employees) is not an easy task. Leaders from three top ... [read more]
Panelists Axel Hefer, CEO, trivagoLisa Katsouraki, SVP Corporate Development, Etraveli GroupDakota Smith, Chief Strategy Officer, Hopper Inc.Moderator Coney Dongre, Research Manager, Phocuswright Inc.
16:40 – 17:05
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Executive Roundtable: Making Sustainability Sustainable
Travel sellers and platforms are focusing on making travel more sustainable but, this requires new tools, processes and practices. How can they ... [read more]
Panelists Sally Davey, CEO, TravalystDanielle D'Silva, Head of Sustainability, Booking.comSebnem Erzan, Head of Travel Sustainability, Global Partnerships, GoogleCat Jones, Founder & CEO, Byway TravelModerator Mitra Sorrells, Editor in Chief, PhocusWire
17:05 – 17:40
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Executive Interview: A Marketplace Reimagined
After more than two years of honing the business, it's time to kick it into high gear. With a transformed competitive landscape, we can't wait to ... [read more]
Ariane Gorin, President, Expedia for Business, Expedia GroupInterviewer Lorraine Sileo, Founder, Phocuswright Research and Senior Analyst, Phocuswright Inc.
17:40 – 17:58
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Innovation Launch Award Ceremony
Find out the winner of the Innovation Launch People's Choice Award!
Pete Comeau, Managing Director, Phocuswright Inc.
17:58 – 18:00
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Happy Hour
18:00
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19:30
Cocktail Reception Sponsored by: Microsoft Grote Zaal, Ground Floor
Join us for drinks and enjoy networking with your fellow attendees!
18:00 – 19:30
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Wednesday 29 June
All Day
8:30
-
14:30
Attendee Services Desk Open Beursfoyer, Ground Floor
8:30 – 14:30
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Networking Showcase Grote Zaal, Ground Floor
8:30 – 14:30
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WiT Europe
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CET.
8:30
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10:15
Morning Welcome
Join us for coffee, tea, and light fare.
8:30 – 9:00
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WiT Europe: Around Asia in One Hour
Ya, right? But you bet we will certainly give it a “fast forward” go as we take you through the accelerated changes in consumer adoption, product ... [read more]
Panelists Chan Chee Chong, CEO, GlobalTix Pte LtdMary Li, CEO, AtlasOmri Morgenshtern, CEO-in-Waiting, Agoda.comRoss Veitch, CEO & Co-Founder, Wego GroupModerator Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group Asia
9:00 – 10:15
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Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CET.
10:15
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16:00
Executive Roundtable: Sustainable Innovation - Destinations Lead the Way
Destinations are acutely aware of the need to deliver the sustainable, value and purpose driven tourism demanded by visitors. But balancing social ... [read more]
Panelists Thomas Laurell, Chief of Staff, Visit StockholmAnnakaisa Ojala, Digital Strategist, Business FinlandModerator Nicholas Hall, Founder & CEO, Digital Tourism Think Tank
10:15 – 10:40
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Executive Interview: Shared Success
This self-proclaimed ‘Tech CEO Unicorn’ has many interesting stories to tell about personal pivots, the travel industry, and striking the right ... [read more]
Dean Forbes, Chairman, Forbes Family Group and CEO, ForterroInterviewer Pete Comeau, Managing Director, Phocuswright Inc.
10:40 – 11:00
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Networking Break Grote Zaal, Ground Floor
11:00 – 11:30
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Executive Roundtable: Transforming Tours
The old operator model has faded - today's travelers seek flexible, personalized, technology-enabled experiences. Digital savvy separates winners ... [read more]
Panelists Travis Pittman, Co-Founder & CEO, TourRadarFrank Rosenberger, Group CIO & CEO Future Markets, TUI GroupModerator Linda Fox, Senior Europe Reporter, PhocusWire
11:30 – 11:55
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Executive Roundtable: Common Ground
Bus, rail, and car do more than just connect elements of a trip, they are also smart, sustainable alternatives in and among themselves. So how do ... [read more]
Panelists André Gerhardy, Chief Commercial Officer, Door2DoorChampa Magesh, President, Trainline Partner Solutions, TrainlineJens Wohltorf, Co-Founder & CEO, BlacklaneModerator Dirk Rogl, Research Analyst and Content Specialist, Europe, Phocuswright Inc.
11:55 – 12:20
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Executive Interview: Control Yourself
Self-Sovereign Identity (SSI) is here - but why is the travel industry so slow to adopt it? Experts explain the challenges and ways to solve them.
Panelist Nick Price, CEO, NetSys Technology LimitedModerator Mitra Sorrells, Editor in Chief, PhocusWire
12:20 – 12:45
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Executive Roundtable: Alternative No More - Short-Term Rental Checks In
They were the star of the pandemic – but what’s the outlook for short-term rentals? Marketplaces scramble for inventory, investors seek the next ... [read more]
Panelists Patrick Andrae, CEO & Co-Founder, HomeToGoHenrik Kjellberg, Chief Executive Officer, AwazeModerator Jill Menze, news editor, PhocusWire
12:45 – 13:10
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Executive Interview: Staying the Course
Refocused and renewed, Trip.com overcomes global headwinds to build its future as a leading international travel brand.
Andy Washington, General Manager Europe, Trip.com GroupInterviewer Lorraine Sileo, Founder, Phocuswright Research and Senior Analyst, Phocuswright Inc.
13:10 – 13:30
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Networking Lunch Grote Zaal, Ground Floor
13:30 – 14:30
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#IamRemarkable Workshop
Limited Availability – Registration requiredA personal and professional development opportunity designed to empower women and members of other ... [read more]
14:30 – 16:00
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Note: All conference information (including program, speakers, etc.) is subject to change without notice.