Phocuswright Europe 2018 Program

Tuesday 15 May
All Day
Attendee Services Desk Open
We encourage you to stop by to pick up your conference credentials.
11:00 AM – 6:30 PM
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Cocktails
Opening Reception Sponsored by: IDA Ireland
Join us for drinks and canapes as we kick off Phocuswright Europe!
6:00 PM – 7:30 PM
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Wednesday 16 May
Launch
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
Networking Break Sponsored by: Forter
11:20 AM – 11:45 AM
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Workshops
Workshop sessions take place on the first floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
Blockchain in the Travel Industry: A Revolution in Payment Processing Presented by: TripX
Blockchain payment platforms will revolutionize consumer and B2B payment processes. Real-time payment processing is now possible with cost ... [read more]
Presenter Michael Culhane, CEO, TripX
11:45 AM – 12:20 PM
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Hotel Performance Across Key European Markets Presented by: STR
Get an in-depth look at the key trends impacting the European hospitality sector in 2018. Identify the outperformers and those at risk, and learn ... [read more]
11:45 AM – 12:20 PM
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How to Train Your Chatbot Presented by: OpenJaw
The increasing demand for customer support 24/7 does not have to mean increased costs. AI conversational chatbots are the key to having an engaging ... [read more]
11:45 AM – 12:20 PM
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The Mobile Payment Journey: A Perfect Travel Shopping Experience Presented by: Worldpay
Uncover the perfect travel shopping experience on mobile. And find out if yours comes close.An exclusive first look at Worldpay’s new research of ... [read more]
Presenters Robert Buma, Relationship Manager, WorldpayThomas Helldorff, Vice President Travel & Airlines, Worldpay
12:35 PM – 1:10 PM
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Unpacking Bleisure Traveller Trends Presented by: Expedia Group Media Solutions
New research by Expedia Group Media Solutions builds on its initial bleisure study to further explore an emerging category of travellers who are ... [read more]
Presenter Andrew Van der Feltz, Senior Director Business Development EMEA & APAC, Expedia Group Media Solutions
12:35 PM – 1:10 PM
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Lunch
Networking Lunch Sponsored by: HomeAway
1:10 PM – 2:15 PM
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Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
Keynote/Interview: AccorHotels
New leadership and a fresh approach is energizing Europe's largest hotel company. Find out how Accor is inspiring its talent while redefining the ... [read more]
Maud Bailly, Chief Digital Officer, AccorHotelsInterviewer Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.
2:30 PM – 3:00 PM
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Executive Roundtable: New Activities in the Destination Sector
Global travel activities has the potential to be a US$170+ billion market by 2021 (source: Phocuswright), so it's no wonder that many companies ... [read more]
Panelists Luuc Elzinga, CEO, TiqetsEric Gnock Fah, Co-Founder, President and COO, KlookTao Tao, Co-Founder & COO, GetYourGuide Inc.Moderator Kevin May, Editor in Chief, PhocusWire
3:00 PM – 3:30 PM
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Executive Interview: Secret Escapes
Secret Escapes led and survived the wave of member-only hotel booking sites at the turn of the decade to become one of the most recognizable new ... [read more]
Alex Saint, Co-Founder and CEO, Secret Escapes LtdInterviewer Kevin May, Editor in Chief, PhocusWire
3:30 PM – 3:55 PM
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Networking Break Sponsored by: Forter
3:55 PM – 4:35 PM
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Phocuswright Research: Travel Planning with Digital Assistants
Boosted by AI-powered digital assistants, Web-enabled devices are smarter and not only keep travelers online, but can help with online tasks. ... [read more]
Mark Blutstein, Research Analyst, Phocuswright Inc.
4:35 PM – 4:45 PM
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Executive Interview: Hotelbeds Group
A series of acquisitions has cemented the leadership position of the world's largest bedbank, but can they compete on a global scale? Their ... [read more]
Joan Vila, Executive Chairman, Hotelbeds GroupInterviewer Maggie Rauch, Senior Director, Research, Phocuswright Inc.
4:45 PM – 5:10 PM
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Executive Roundtable: The Future of Packaging
While traditional tour operators are reshaping their business, new players are entering the packaging arena. Are airlines, hotels, OTAs and ... [read more]
Panelists Jan Gerlach, CEO, PeakworkEric La Bonnardiere, CEO, Evaneos.comJan Valentin, Former SVP Strategy & Corporate Development, KAYAK Europe GmbHModerator Dirk Rogl, Research Analyst and Content Specialist, Europe, Phocuswright Inc.
5:10 PM – 5:40 PM
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Spotlight: Facebook
Mobile has fundamentally redefined how people travel, shop, share, discover and more, forcing hotels, airlines, OTAs, and other travel companies to ... [read more]
Nikhilesh Ponde, Head of Global Travel Strategy, Facebook Inc.
5:40 PM – 6:00 PM
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Phocuswright Innovation Awards Ceremony
Find out the winners of Battleground and Launch!
6:00 PM – 6:05 PM
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Cocktails
Cocktail Reception Sponsored by: UpLift
6:05 PM – 7:35 PM
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Thursday 17 May
All Day
Attendee Services Desk Open
8:30 AM – 4:30 PM
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Networking Showcase Open
8:30 AM – 4:30 PM
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WIT Europe
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
Setting the Stage: Better Travel in Asia
Arm yourself with the right knowledge, insights and practical skills to win - and succeed - in Asia! This 120-minute session, run by Web In Travel, ... [read more]
Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group Asia
9:00 AM – 9:25 AM
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Executive Interview: Queen’s Road Capital
Few people have their pulse on tech investments in Asia and China as closely as Fritz Demopoulos, the co-founder of Qunar and founding partner of ... [read more]
Fritz Demopoulos, Founder, Queen's Road CapitalInterviewer Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group Asia
9:25 AM – 9:40 AM
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Investors Roundtable: Follow the Money
As funding flows into APAC, where's the money going? And what areas are investors eyeing and taking bets on?
Panelists Mizuho Hiraguri, Corporate Development, Recruit Holdings Co., Ltd.Ben Johnson, Partner, Vitruvian PartnersAndrea Traversone, Partner, Amadeus Capital PartnersLin Xu, Partner & Advisor, Asia, Cambon PartnersModerator Maggie Rauch, Senior Director, Research, Phocuswright Inc.
9:40 AM – 10:10 AM
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Keynote: Asia is Eating the World
Software is eating the world and everyone is starting to apply lessons from Asia globally, with the 'Amazon-ization' of travel leading the way. ... [read more]
Filip Filipov, Vice President Product Management, Skyscanner
10:10 AM – 10:20 AM
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Executive Roundtable: Lessons From Asia
We'll look at three of the biggest emerging sectors and see if we can take lessons from those who started their business in Asia or have invested ... [read more]
Panelists Rod Cuthbert, Executive Chairman, Rome2rioStephan Ekbergh, Founder and CEO, TravelstartBobby Healy, CTO, CarTrawlerKei Shibata, Co-Founder and CEO, Venture Republic Inc.Moderator Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group Asia
10:20 AM – 10:50 AM
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The WIT Great Debate
The Proposition: In the battle for Asia, will Asian tigers will win over global elephants? Can local win over global in a land where scale matters? ... [read more]
Panelists Bobby Healy, CTO, CarTrawlerBlanca Menchaca, Co-Founder & COO, BeMyGuest Pte. Ltd.
10:50 AM – 11:00 AM
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Networking Break Sponsored by: Forter
11:00 AM – 11:30 AM
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Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
Executive Interview: Airbnb
Airbnb has made staying in a home or apartment during travel mainstream, but its aspirations go far beyond private accommodation. As the company ... [read more]
Jeroen Merchiers, Managing Director, EMEA, AirbnbInterviewer Douglas Quinby, Senior Analyst, Phocuswright Inc.
11:30 AM – 11:55 AM
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Keynote: Lufthansa ... Panel: Airline Distribution at the Tipping Point
When it comes to disrupting air distribution, Lufthansa has always taken the lead. Hear how Lufthansa is redefining distribution strategies, ... [read more]
Heike Birlenbach, SVP, Sales, Lufthansa Group Hub Airlines and CCO Hub Frankfurt, Lufthansa GroupPanelists Thane Jackson, Vice President, Global Distribution & Channel Strategy, BCD TravelGianni Pisanello, Vice President, Amadeus NDC-X, Amadeus IT Group S.A.Guillaume Teissonniere, Vice Chair, ETTSA and General Counsel & Company Secretary, eDreams ODIGEOModerator Kevin May, Editor in Chief, PhocusWire
11:55 AM – 12:35 PM
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3 in 30: The Tech Talk
Blockchain, Artificial Intelligence, Chats and Bots: See and understand the next level of technological innovation.
Bryan Dove, CTO, SkyscannerMaksim Izmaylov, CEO, Winding TreeJoost Ouwerkerk, Co-Founder and CTO, Hopper Inc.
12:35 PM – 1:05 PM
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Executive Roundtable: The New Hotel Power in Europe
Hospitality distribution is becoming even more complex. Which new hotel brands are trying to steal the show?
Panelists Michael Levie, Chief Operations Officer, citizenM HotelsGiovanna Manzi, CEO, Best Western ItalyConstantin Rehberg, Chief Digital Officer, PrizeotelModerator Giancarlo Carniani, Market Analyst, Italy, Phocuswright Inc.
1:05 PM – 1:35 PM
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Lunch
Networking Lunch Sponsored by: Chargebacks911
1:35 PM – 2:45 PM
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Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
Phocuswright Research/Panel: The Evolving Middle East Travel Market
Driven by an improved technology infrastructure and a young, adventurous population, the Middle East travel market is evolving fast. Learn just how ... [read more]
Katrina Blunden, Market Analyst, Middle East, Phocuswright Inc.Panelists Muhammad Chbib, Founder and CEO, tajawal (Altayyar Travel Group)Paul Hopkinson, Marketing Director, B2C Longhaul, dnata
2:45 PM – 3:10 PM
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Executive Interview: Google
As Google continues to learn from its customers, new and innovative products continue to emerge. Hear what's next in Google's arsenal to inspire ... [read more]
Richard Holden, Vice President, Product Management, GoogleInterviewer Douglas Quinby, Senior Analyst, Phocuswright Inc.
3:10 PM – 3:35 PM
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Executive Roundtable: How to Succeed in Europe's OTA Landscape
When global giants are pushing the competition, specialization is key. Take a deep dive into Europe's changing OTA ecosystem.
Panelists Seamus Conlon, Chief Executive, Cruise.co.ukClare Gilmartin, CEO, TrainlineBoris Raoul, CEO, Invia Group GermanyModerator Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.
3:35 PM – 4:05 PM
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Executive Interview: Booking.com
It’s Booking.com’s next big bet: homes and apartments, on the beach or in the city. Hear from the OTA’s new vice president, Home Division, on how ... [read more]
Olivier Gremillon, Vice President, Home Division, Booking.comInterviewer Douglas Quinby, Senior Analyst, Phocuswright Inc.
4:05 PM – 4:30 PM
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Thursday 17 May
Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
Executive Interview: Airbnb
Airbnb has made staying in a home or apartment during travel mainstream, but its aspirations go far beyond private accommodation. As the company ... [read more]
Jeroen Merchiers, Managing Director, EMEA, AirbnbInterviewer Douglas Quinby, Senior Analyst, Phocuswright Inc.
11:30 AM – 11:55 AM
Add
Executive Roundtable: The New Hotel Power in Europe
Hospitality distribution is becoming even more complex. Which new hotel brands are trying to steal the show?
Panelists Michael Levie, Chief Operations Officer, citizenM HotelsGiovanna Manzi, CEO, Best Western ItalyConstantin Rehberg, Chief Digital Officer, PrizeotelModerator Giancarlo Carniani, Market Analyst, Italy, Phocuswright Inc.
1:05 PM – 1:35 PM
Add
Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
Executive Interview: Booking.com
It’s Booking.com’s next big bet: homes and apartments, on the beach or in the city. Hear from the OTA’s new vice president, Home Division, on how ... [read more]
Olivier Gremillon, Vice President, Home Division, Booking.comInterviewer Douglas Quinby, Senior Analyst, Phocuswright Inc.
4:05 PM – 4:30 PM
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Wednesday 16 May
Battleground - Presented by Amadeus
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
Phocuswright Research: State of Startups
Gain insights from Phocuswright’s State of Travel Startups report series, which measures founding and funding activity among global travel startups ... [read more]
Michael Coletta, Manager of Research and Innovation, Phocuswright Inc.
9:05 AM – 9:15 AM
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Center Stage
Sessions take place in Effectenbeurszaal on the ground floor of the Beurs van Berlage. Other locations are noted. All times shown are CEST (UTC +2).
Keynote/Interview: AccorHotels
New leadership and a fresh approach is energizing Europe's largest hotel company. Find out how Accor is inspiring its talent while redefining the ... [read more]
Maud Bailly, Chief Digital Officer, AccorHotelsInterviewer Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.
2:30 PM – 3:00 PM
Add
Executive Roundtable: New Activities in the Destination Sector
Global travel activities has the potential to be a US$170+ billion market by 2021 (source: Phocuswright), so it's no wonder that many companies ... [read more]
Panelists Luuc Elzinga, CEO, TiqetsEric Gnock Fah, Co-Founder, President and COO, KlookTao Tao, Co-Founder & COO, GetYourGuide Inc.Moderator Kevin May, Editor in Chief, PhocusWire
3:00 PM – 3:30 PM
Add
Executive Roundtable: The Future of Packaging
While traditional tour operators are reshaping their business, new players are entering the packaging arena. Are airlines, hotels, OTAs and ... [read more]
Panelists Jan Gerlach, CEO, PeakworkEric La Bonnardiere, CEO, Evaneos.comJan Valentin, Former SVP Strategy & Corporate Development, KAYAK Europe GmbHModerator Dirk Rogl, Research Analyst and Content Specialist, Europe, Phocuswright Inc.
5:10 PM – 5:40 PM
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Tuesday 15 May
* Program and speaker information is subject to change without notice.