Event: 2025 Phocuswright Europe
Product: Maya
HQ: Antwerp, Belgium
Principal(s): Benjamin Manzi, Joris Vanherp
Funding: €1M pre-seed, backed by angel and Lighthouse management team
Product Description: Maya is a human-like AI assistant built for travel companies. It chats in 100+ languages, qualifies leads, handles sales and support, and connects across web, WhatsApp, and email. Maya boosts conversion, saves agent time, and runs 24/7, without replacing the human touch.
Business Model: SaaS subscription starting with setup fee. Custom pricing for high-volume operators and OTAs.
Competitors: Acai Travel
Competitive Edge: Human-like AI that speaks 100+ languages, captures leads, books trips, and supports agents, instantly.
Market Opportunity: Travel companies lose millions due to unanswered questions, slow replies, and low conversion. With growing demand for 24/7 support and instant info, AI is no longer a luxury, it’s survival. Maya fills the gap with fast, multilingual, always-on service that sells and supports like a top rep.
Early Customers: Zoover, Neckermann, Travelbase, The Green Program, Noorderhuis and many more
