Benjamin Jost is co-founder and chief executive officer of TrustYou, the world’s largest guest feedback platform. TrustYou analyzes hundreds of millions of hotel reviews, surveys, and social comments scattered across a vast, fragmented market and transforms this content into actionable insights. This enables travel sites to improve the trip planning process and hotels to optimize their service and influence bookings on scale. TrustYou was founded in 2008 by Benjamin Jost and Jakob Riegger, both of whom were tired of trying to find the perfect hotel while traveling on business trips. The two knew that there must be a better and more efficient way to understand hotel reviews. As they began building TrustYou’s SaaS platform, they quickly found that hotels were also interested in this information, and TrustYou Analytics was born. The company has now grown to more than 130 employees from 25 different countries, and the product offerings have expanded as well. The company's Products include TrustYou Meta-Reviews, verified global review summaries; TrustYou Messaging, direct guest messaging service; TrustYou Stars, an advanced guest satisfaction survey tool; TrustYou Analytics, the world’s leading online reputation management tool and the accompanying app TrustYou Radar.

Prior to TrustYou, Benjamin spearheaded the Southern European M&A team for one of the world’s leading renewable energy providers and oversaw hundreds of investment cases covering a profusion of renewable technologies. He started his career in venture capital at Siemens Venture Capital and Xange Capital. During his studies he conducted extensive research into the security aspects of mobile applications systems and organic RFID. Benjamin holds a MsC in engineering from the University of Technology in Munich and conducted research at the ENST Paris and the University of Washington Business School, Seattle.