As Booking.com’s Chairwoman, Gillian Tans advises the company’s leadership on the long-term vision and operations for the business as well as key growth initiatives. Previously, Gillian served as Booking.com’s President and Chief Executive Officer, a role she was appointed to in 2016, following her experience as President and Chief Operating Officer as well as other positions at the helm of Booking.com’s Global Sales, Operations, IT, Content and Customer Care departments. Under her leadership, Booking.com has advanced its operations and sales across more than 225 countries and territories around the world.
Before joining Booking.com, Gillian spent four years with the international Golden Tulip Worldwide hotel group, where she served as Product Manager, Marketing Manager and Director of Sales. She also worked for the Intercontinental Hotel Group and with a number of independent hotels.
Gillian began her career at Hershey Entertainment and Resorts in Pennsylvania, and is a graduate of the Hotel Management School in Middelburg, in the Netherlands. She speaks English, Dutch, German and French.