Sophie Dekkers

Chief Commercial Officer
easyJet

2021 Phocuswright Europe speaker

Sophie Dekkers Chief Commercial Officer
Sophie joined easyJet in 2007 and has undertaken a variety of roles before taking on the role of Chief Commercial Officer in December 2020. Prior to this she was Customer Director and before this, Director of Scheduling for the airline implementing systems and process improvements. She has also led easyJet in the UK as UK Country Director for 5 years where she was responsible for driving the airline's commercial success and strategic direction in the UK as well as representing aviation at both House of Lords and House of Commons Select Committees. Previous roles in the airline include Head of Change Management and Customer Insight at easyJet, with a background in customer insight working with a range of brands from Jaguar Land Rover to Mars, Unilever and Vodafone. Sophie is easyJet’s business lead on Diversity & Inclusion, a qualified MindGym coach, business mentor, and a founding member of easyJet’s Women’s Network.

Sessions

Wednesday, June 30, 2021 16:00 – 16:15 CET

Cruising Altitude: A Long Way Up?

It's been a tough year and a half for Europe's second largest airline. But as travelers prepare to take flight and restrictions are eased, how is it plotting its return and what turbulence is it planning for? EasyJet’s chief commercial officer, Sophie Dekkers talks about headwinds and tailwinds as travel makes its return.

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